Patient Billing Questions

At Ohio Valley Medical Center, we are privileged to serve you and strive to give you the best quality health care services. Many patients have questions in regards to billing. We would like to present you with the following information to help you understand what bills or statements you may expect to receive after you procedure or surgery at the Ohio Valley Medical Center.

  1. Insurance. Ohio Valley Medical Center accepts most area insurance plans. However, in the event we are not contracted with your insurance company (as an in-network provider), you will only be held responsible for a portion of your In Network out of pocket expenses. Please call our Billing Department at 877-477-3987.
  2. Ohio Valley Medical Center. You will receive a bill or statement from Ohio Valley Medical Center for the facility, charges involved with your surgery. It includes the charges for the surgery or procedures, supplies, medications, pre-op, surgical, recovery room and any applicable equipment charges that may have been utilized. Questions regarding the Ohio Valley Medical Center's charges should be directed to our Billing Department at 877-477-3987.
  3. Surgeon's Bill. When you have surgery at the Ohio Valley Medical Center, your doctor's office will send you a bill or statement for his/her professional surgical services. If you have any questions regarding your surgeon's bill, please call their office directly. They will be able to answer your questions.
  4. Anesthesia Bill. If you have surgery at our facility, you will receive a separate bill for the professional anesthesia services provided from Mercy Anesthesiologists. Questions regarding your anesthesia bill or statement should be directed to MediCorp at 800-426-1699 or 877-684-9114. MediCorp is responsible for the billing, processing and handling of professional anesthesia services related to your surgery or procedure.
  5. Pathology Bill. If your doctor sent a specimen to the pathologist, you will receive a statement from Trillium Pathology for the professional pathologist’s services.  Please direct any questions regarding your pathology statements to Trillium Pathology at 866-875-2536.

We hope that this information helps you to better understand the variety of bills and statements generated through your procedure or surgery at the Ohio Valley Medical Center. If you have any other questions or concerns, please call us at 937-521-3900. Thank you!